At Kaleidouniq, we are committed to protecting the privacy and security of our customers and site visitors. This policy explains how we collect, use, and protect your personal data.

1. Information We Collect

To fulfill your order, you must provide us with certain information, such as:

Contact Details: Kaleidouniq , kaleidouniq@gmail.com , 0044 7734 727 934

Delivery Information: Your shipping and billing address

Personalized Content: Photos or designs you upload for printing

Payment Information: Payment details are processed securely through our payment providers; we do not store your full card details.

2. Why We Need Your Information

We use your data for the following reasons:

To process and ship your orders.

To communicate with you regarding your order status.

To provide customer support.

To comply with legal and tax obligations in the UK.

3. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations (e.g., tax records).

4. Image/Photo Data

Images uploaded for personalization are used solely for the production of your order. Once the order is completed and the quality check is passed, images are stored on our secure server for a limited time (e.g., 30 days) in case a reprint is needed due to damage during shipping, after which they are deleted.

5. Third-Party Services

We share your information with very few third parties for limited purposes:

Shipping Companies: We share your name and address with couriers (e.g., Royal Mail, Evri, DPD) to deliver your order

Payment Processors: To securely process your payments.

Website Hosting: Webador, our hosting provider, stores data on secure servers.

6. Your Rights

Under the GDPR, you have the right to:

Access the personal information we hold about you.

Request the correction or deletion of your data.

Object to certain types of processing.

7. Contact Us