Shipping Policy

Last Updated: 26.02.2026

Thank you for choosing Kaleidouniq. We are dedicated to delivering your custom products as quickly and safely as possible. Below are the details of our shipping operations within the United Kingdom.

1. Production Time (Processing)

Since every item is custom-made, please allow time for production before shipping:

Canvas & Wall Art: 2-4 business days.

Business Stationery (Cards, Flyers): 3-5 business days.

Personalized Mugs: 1-3 business days.

Note: Production times may increase during peak holiday seasons.

2. Shipping Rates & Delivery Estimates

We ship all orders from our UK facility.

Standard Shipping: £6,99 (3-5 business days after production).

Express Shipping: £8,99(1-2 business days after production).

Free Shipping: We offer free standard shipping on all orders over £50.

3. Delivery Areas

We currently deliver to all addresses within the United Kingdom, including Northern Ireland, the Highlands, and the Channel Islands. Please note that deliveries to remote areas may take an additional 1-2 business days.

4. Tracking Your Order

Once your order has been dispatched, you will receive an email notification with a tracking number (if applicable) so you can follow its journey.

5. Delayed or Lost Packages

While we use reliable couriers (e.g., Royal Mail, DPD, Evri), occasionally delays can occur. If your order has not arrived within 10 business days of the estimated delivery date, please contact us at kaleidouniq@gmail.com, and we will investigate.

6. Incorrect Shipping Address

Please ensure your delivery address is correct at checkout. Kaleidouniq is not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, a re-shipping fee will apply.